Help & FAQ
How can we help?
The essential questions about CheckVIN, the report and the check, all in one place.
Your report
What does a CheckVIN report include?
A CheckVIN report brings together everything on record for a BMW or MINI: a condition summary and score, the full service and repair history, a mileage overview, technical campaigns, warranty and contracts, factory equipment and any retrofits or restrictions. The history is a timeline of key readings, Condition Based Service work (oil, brakes, inspections), warranty work and repairs, and it shows the gaps between them too. You can read it in any of 11 languages, chosen at checkout.
What is a technical campaign, and can I check one by VIN?
A technical campaign is a manufacturer action to correct a known defect or safety issue, similar to a recall. CheckVIN shows the campaigns linked to a VIN and flags any that appear open, so you know what still needs attention.
What does the mileage overview show?
It plots every recorded mileage reading over time, so you can see the real trend and spot a rollback or an impossible jump at a glance.
What is the Report Summary and the condition score?
Every report opens with a Report Summary: a clear read on the car's condition and a single 0 to 100 score, so you get the conclusion first and the detail second. The score follows fixed rules, so the same records always produce the same result.
Does the report show accident or body repairs?
Where they were recorded at a workshop, yes. The report lists body and repair work in the history, which can reveal that a clean-looking car was repaired after damage.
What are retrofits and restrictions?
Retrofits are changes made after the car left the factory. Restrictions are usage limits that can affect value or warranty, each shown with its reason. The report lists both where they are recorded.
Checking a car
Which brands can I check?
CheckVIN covers BMW, MINI and Rolls-Royce vehicles built by the BMW Group.
How long does a check take?
About a minute. The report is generated within 30 seconds of a confirmed payment and can be viewed straight away in your browser.
Does it work for electric and hybrid models?
Yes. Any eligible BMW, MINI or Rolls-Royce can be checked by VIN, including electric and hybrid models.
Where do I find the VIN on a BMW or MINI?
The 17-character VIN is stamped at the base of the windscreen on the driver's side, printed on the driver's door jamb and shown in the vehicle registration document.
Can I check a car bought abroad or at auction?
Yes. Coverage is worldwide, so a car bought through a dealer, an auction platform or an online classifieds site in another country can be checked the same way, subject to the records available for that VIN.
Can I check more than one car?
Yes. You can run as many checks as you need. Each report is a separate order, delivered instantly.
VIN decoder
Is the CheckVIN VIN decoder free?
Yes. Decoding a VIN is free, with no ads, no account and no card. Each visitor can decode up to three new VINs an hour and ten a day. Only the full history report, which adds service history, recorded mileage and technical campaigns, is paid.
What does a VIN decoder show?
How the car was built: model line, basic type, body, fuel, engine capacity and cylinders, engine code, power in horsepower and kilowatts, drivetrain, transmission and its number, paint and upholstery, factory tyres, the factory and market it was built for, its production and delivery dates, a photo of the car and the full list of factory equipment.
What does a free VIN decoder not show?
The car's life: the recorded mileage, whether the odometer was rolled back, the service and repair history, technical campaigns, warranty status and anything retrofitted later. Those come from the paid history report.
Which brands does the VIN decoder support?
CheckVIN decodes BMW, MINI and Rolls-Royce VIN numbers. These three brands share the same BMW Group data structure, which is why the decoded specifications are precise rather than generic.
How is the VIN decoder different from a CheckVIN report?
The decoder reads the factory build: model, engine, production date, colour and equipment. The report adds what happened to the car afterwards: service history, mileage readings with rollback checks, technical campaigns, warranty and the Report Summary.
How many VINs can I decode for free?
Up to 3 new VINs an hour and 10 a day from the same connection. A VIN you already decoded opens again without counting.
Why can't the decoder read my VIN?
It reads BMW, MINI and Rolls-Royce cars with a 17-character VIN. Check for typos (the letters I, O and Q are never used) and that the VIN belongs to one of these brands. Motorcycles are not supported.
Data and accuracy
Where does CheckVIN's data come from?
CheckVIN does not access BMW AG's internal databases or systems. The vehicle information in every report is obtained through licensed third-party data providers, which aggregate records originating from authorised service centres and other lawful sources.
Is CheckVIN affiliated with BMW?
No. CheckVIN is an independent service and is not affiliated with, endorsed by or authorised by BMW AG. It is built for BMW, MINI and Rolls-Royce owners and buyers.
Can I check a BMW service history for free?
A free VIN decoder shows the factory specification only. It cannot show the service and repair history, which comes from workshop records held by multiple licensed data providers. A full BMW service history check is a paid report for that reason.
How is CheckVIN different from Carfax or carVertical?
General VIN checks such as Carfax and carVertical cover every make and aggregate records from insurers and registers: damage, theft, titles and mileage. CheckVIN covers BMW, MINI and Rolls-Royce and reads the service record: every recorded visit, technical campaigns, warranty and retrofits. Many buyers use both. See the comparisons.
How close is the report to official dealership records?
The report is built to dealership-level depth: a workshop-level record of the car's service, mileage and campaigns, gathered from multiple licensed third-party data providers.
What if there is no data for my VIN?
If a valid VIN has no service history on record, you get an automatic full refund. You do not have to contact anyone.
How up to date is the data?
The record reflects entries as they are supplied by our data providers, from the first recorded workshop visit to the most recent one available for that VIN.
Mileage and rollback
Can I check a car's real mileage by VIN?
Yes. The report plots every recorded mileage reading over time, so you can compare the real trend against the number shown on the dashboard.
Is odometer rollback illegal?
In most countries, altering an odometer to mislead a buyer is illegal and is treated as fraud. A mileage check gives you the recorded evidence to walk away or renegotiate before you buy.
How can I tell if an odometer has been rolled back?
If a later recorded reading is lower than an earlier one, or the line drops and then climbs again, the odometer has been rolled back. CheckVIN flags this automatically.
Payment and delivery
How much does a report cost?
A single report is €10.99.
Which payment methods do you accept?
Payment is handled securely through Stripe and includes card, Apple Pay, Google Pay and Link.
Why do you need my email address?
Your email is only needed to process the order and to send you a copy of the report. The report itself appears in your browser as soon as it is ready, so you are never waiting on the email to see it.
Is my payment secure?
Yes. Payment is processed through Stripe and CheckVIN does not store your card details.
How is the report delivered?
The report is generated within 30 seconds and can be viewed straight away in your browser, ready to print or download. A copy of the link is also sent to your email. The service runs 24/7.
How long can I access my report?
Your report stays accessible for 30 days from delivery. You can view or download it at any time during that period.
Refunds and support
Can I get a refund if I entered the wrong VIN?
The VIN is checked before you pay, so an invalid VIN cannot be ordered. A valid VIN always returns the report for that car, so compare it with the car and its documents before you order. If a valid VIN has no service history on record, you get an automatic full refund.
How do I contact support?
Use the Contact page to send a message with your email and VIN, and the support team will get back to you within 24 hours.
My payment went through but I did not receive the report. What now?
Your report is shown in the browser straight after payment, so you can open it there first. Also check your spam folder for the email copy. If it still has not arrived after a few minutes, contact us through the form and we will resend your link.
Still need help?
If you did not find your answer, our team replies within 24 hours.
Check a VIN before you buy
A few seconds now can save you thousands, and a car you'd regret.




