1. Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the services provided by CheckVIN.eu (“CheckVIN”, “we”, “us”), including the generation and delivery of vehicle information reports (the “Reports”) through the website https://checkvin.eu (the “Website”).
By accessing, purchasing or using the Website or any Report, you (“User”) acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must discontinue use of the Website immediately.
These Terms supersede any prior version and incorporate all required disclosures under applicable EU and national laws, including consumer protection and digital services regulations.
2. Service Description
2.1 Scope of Service
CheckVIN provides digital reports containing aggregated information related to BMW, MINI and Rolls-Royce vehicles, based on the vehicle identification number (“VIN”) supplied by the User. Reports are delivered electronically only.
2.2 Ordering and Accounts
To obtain a Report, the User must:
2.2.1 Enter the VIN, choose the Report language and provide an email address,
2.2.2 Complete payment through Stripe, or with a credit (section 5.5),
2.2.3 View the Report in the browser; a link to it is also sent by email.
Each order is linked to a CheckVIN account for the email address used. The account has no password: the User signs in with a one-time code sent to that email address, or with Google. The account shows the User’s Reports, a summary card of each Report, the VINs decoded while signed in and the User’s credits.
The User may delete the account at any time from its settings. Deleting it permanently deletes its Reports, summary cards, decodes and unused credits; unused credits are not refunded. Order records that the law requires us to keep are not affected.
2.3 Report Delivery & Validity
After payment confirmation, the Report is generated, typically within 30 seconds, and shown in the User’s browser. The User also receives an email with a link to the Report.
Each Report remains accessible for 30 days from delivery. Upon expiry, the Report can no longer be accessed. A new purchase is required to regain access. A summary card of the Report (the vehicle, the VIN, the condition score and the main findings) remains in the User’s account after the Report has expired.
2.4 One VIN per Order
Each order covers one VIN and produces one Report. To check another vehicle, the User places a separate order.
3. Data Sources & Third-Party Providers
3.1 Origin of Data
CheckVIN does not access, query, integrate with or retrieve data from BMW AG’s internal databases, systems or infrastructure.
All vehicle information displayed in the Reports is obtained through licensed third-party data providers, which aggregate records originating from authorised service centres and other lawful sources.
3.2 No Verification or Alteration
CheckVIN does not verify, validate, edit or modify the data received from the third-party providers. Reports display the information “as received”, and certain data elements may be approximate, incomplete or outdated.
The Report Summary, the condition score and translations of report text are generated automatically from that data and may contain minor inaccuracies.
3.3 No Official Status
The Reports are not official BMW AG documents, nor do they constitute manufacturer-validated service history. They are informational summaries generated independently by CheckVIN using third-party sources.
4. Data Accuracy & Limitations
4.1 Informational Use Only
The User acknowledges and accepts that:
4.1.1 Vehicle information may be missing, delayed, incomplete, approximate or inaccurate;
4.1.2 Data may contain discrepancies compared to real-world vehicle conditions;
4.1.3 Information from certain service centers may not be available.
4.2 No Purchase Advice
Reports are provided strictly for general informational purposes and do not constitute:
4.2.1 Purchase recommendations,
4.2.2 Mechanical or technical advice,
4.2.3 Legal opinions,
4.2.4 Professional vehicle evaluations.
Any decision made on the basis of a Report is taken solely at the User’s own risk.
4.3 Limitation of Technical Guarantees
CheckVIN does not guarantee uninterrupted access to the Website or the permanent availability of any Report. Temporary unavailability may occur due to maintenance, system updates or third-party outages.
5. Payments & Pricing
5.1 Accepted Payment Methods
Payments are processed exclusively through Stripe. Accepted methods may include, depending on availability:
5.1.1 Credit and debit cards,
5.1.2 Apple Pay,
5.1.3 Google Pay,
5.1.4 Link,
5.1.5 Other payment methods supported by Stripe.
5.2 Price & Taxes
All prices are displayed on the Website, in the currency of the User’s country where we support one. Taxes, if applicable, will be included or added according to the jurisdiction.
5.3 No Right of Withdrawal
By purchasing a Report, the User requests immediate digital delivery and acknowledges that the statutory 14-day EU right of withdrawal for digital content does not apply once the Report has been delivered (EU Consumer Rights Directive).
When buying a pack of credits (section 5.5), the User asks for the credits to be added to the account immediately. A consumer may withdraw from the purchase of a pack within 14 days of buying it, as long as none of its credits has been used, and receives a full refund. Once a credit of the pack has been used for a Report, the right of withdrawal no longer applies to that pack.
5.4 Refund Policy
Refunds will be granted automatically whenever any of the following conditions is met:
5.4.1 The Report was not delivered after successful payment (it was neither shown in the browser nor sent by email), and our system confirms a delivery failure.
5.4.2 A critical system error prevented the Report from being generated successfully.
5.4.3 The Report contains no service history entries, meaning that no authorised-service data was returned from the third-party providers and the result is an empty history output.
5.4.4 The VIN is invalid or mistyped, so no Report can be generated.
All refund decisions under the conditions above are processed automatically by our system without requiring additional action from the User.
Each situation outside these specific cases will be evaluated individually and assessed in accordance with applicable EU consumer protection laws.
5.5 Credits and Report Packs
A signed-in User may buy a pack of credits, at the prices shown on the Website.
5.5.1 One credit pays for one Report, for the VIN of any BMW, MINI or Rolls-Royce.
5.5.2 Credits are valid for 6 months from the purchase of their pack. Each pack has its own end date, and the credits that end first are used first.
5.5.3 Credits that have ended can no longer be used and are not refunded or exchanged.
5.5.4 When a Report paid with a credit meets one of the conditions in section 5.4, the credit is returned to the account instead of a payment refund.
5.5.5 Credits belong to the account that bought them. They cannot be transferred to another account or exchanged for money.
5.5.6 Discount codes do not apply to packs.
6. Intellectual Property
6.1 Ownership
All content, software, code, graphics, text, databases and trademarks displayed on the Website or within the Reports are owned by CheckVIN or its licensors.
6.2 License to Use
Users receive a limited, non-exclusive, non-transferable license to access and view Reports for their personal use or, for a business User, for the purposes of its own business. A business User may show a vehicle’s Report to that vehicle’s buyer or prospective buyer.
6.3 Prohibited Actions
Users may not:
6.3.1 Reproduce, distribute, resell or publish any Report, except for showing a vehicle’s Report to its buyer or prospective buyer as section 6.2 allows; a Report is never resold,
6.3.2 Use Reports for commercial redistribution without explicit written consent,
6.3.3 Reverse engineer or extract data for competitive or bulk-processing purposes.
7. Trademark & Manufacturer Disclaimer
BMW, MINI and Rolls-Royce are registered trademarks of Bayerische Motoren Werke AG (“BMW AG”). CheckVIN is not affiliated with, endorsed, approved or authorised by BMW AG or any of its subsidiaries.
No part of the CheckVIN Service shall be interpreted as representing official manufacturer data or an official vehicle history.
8. Limitation of Liability
The Website, the Services and all Reports are provided strictly on an ‘as-is’ and ‘as-available’ basis. CheckVIN makes no representations or warranties of any kind, express or implied, including but not limited to any warranties of accuracy, completeness, timeliness, availability, merchantability, non-infringement or fitness for a particular purpose.
CheckVIN does not guarantee that any data contained in a Report reflects the current, real or complete condition of a vehicle, nor that the information is free from errors, omissions, delays or inaccuracies. No oral or written information or advice provided by CheckVIN shall create any warranty unless expressly stated in these Terms.
By using the Services, the User acknowledges and accepts that any reliance on the Reports is entirely at their own risk.
To the fullest extent permitted under applicable law, CheckVIN shall not be liable for:
8.1 Any decisions made based on a Report;
8.2 Inaccuracies, omissions or delays in data provided by third-party sources;
8.3 Loss of profits, revenue, business opportunities or vehicle value;
8.4 Indirect, incidental or consequential damages.
CheckVIN’s total liability for any claim relating to a specific Report shall not exceed the amount paid for that Report.
9. User Obligations & Acceptable Use
Users agree not to:
9.1 Use the Reports in a misleading manner that may imply affiliation with BMW AG;
9.2 Falsely represent the Reports as OEM or manufacturer-verified documents;
9.3 Engage in unauthorised scraping, harvesting or high-volume automated queries;
9.4 Misuse the Website in violation of law or these Terms.
10. Communications & Notifications
CheckVIN may send the following communications to the User:
10.1 Transactional emails (order confirmation, payment confirmation, the link to the Report, sign-in codes, the account’s welcome email, the confirmation of a pack of credits and a reminder before credits end),
10.2 Follow-up emails requesting a review after 24 hours,
10.3 Marketing emails only where the User has provided valid consent.
All processing of personal data is conducted in accordance with the CheckVIN Privacy Policy.
11. Modifications to Service or Terms
CheckVIN may update the Website, Reports or these Terms at any time to comply with legal requirements, improve functionality or adapt to operational changes. Users will be informed of material changes. Continued use of the Website constitutes acceptance of updated Terms.
12. Force Majeure
CheckVIN shall not be held liable for delays or failures resulting from events beyond its reasonable control, including natural disasters, cyberattacks, power outages or third-party system disruptions.
13. Governing Law & Jurisdiction
These Terms are governed by and interpreted under the laws of the European Union and Romania. Any disputes arising from the use of the Website or the Services shall be resolved by the competent courts in Romania.
14. Contact Information
For any question, clarification or legal inquiry regarding these Terms, you may contact us at:
Email: info@checkvin.eu