What do I find in my account?
Three things, each on its own tab.
- Your reports. Every report you ordered opens from here while it is valid, for 30 days. After that, a summary card of the car stays in the account for good: the model, the VIN, the condition score from the Report Summary and its three signs for mileage, service history and campaigns.
- Your decodes. The VINs you run through the free VIN decoder while signed in, so the cars on your shortlist are kept in one list.
- Your credits. The balance, the packs you bought, when each one ends and every report paid with them.
How do I sign in?
With the email address you ordered with. We send a six-digit code to it, valid for 10 minutes, and you type it in. If that address is a Google account, the Google button signs you in with one click. There is no password to create, forget or have stolen.
The account is created from your first order, so there is nothing to register. You can delete it at any time from its settings, with everything in it.
What are credits and report packs?
A credit pays for one report, for the VIN of any BMW, MINI or Rolls-Royce. Packs come with 3, 5 or 10 credits, and the larger the pack, the lower the price of each report. At checkout, a signed-in buyer with credits pays with one in a single click instead of a card.
Credits are valid for six months from the purchase of their pack. The credits that end first are used first, and an email reminds you before any of them end. If a report cannot be built, for example when the car has no recorded history, the credit comes back to your account.
Who are the packs for?
Anyone who checks more than one car: dealers, importers and brokers who buy every week, and buyers comparing a shortlist before a trip abroad. Dealers can show a car's report to its buyer, which is often what closes the sale. The page for dealers has the prices of every pack in your currency.
Does anything change for a single report?
No. The checkout, the price and the report are the same as before, and the report still opens in your browser and arrives by email. The account simply keeps it, and the car's summary card, for the next time you need them.
